Account Representative

Job description

We're seeking an entry-level Account Associate in CSM to support our experienced Account Managers while learning the fundamentals of chemical water and process treatment solutions. You'll work closely with diverse customers across various industries, gaining hands-on experience in technical analysis and customer service while developing your expertise in water treatment technologies.

What You'll Do

Learning & Development: Shadow Account Managers to learn chemical treatment programs for Cooling Water, Boiler Water, Wastewater, Memchem, and Process Applications Data Collection & Analysis: Collect and run samples, evaluate treatment data, and assist in preparing technical reports under Account Manager supervision Technical Training: Complete comprehensive technical training programs to build foundational knowledge in chemical applications and water treatment processes

Customer Support: Assist with customer visits and service calls to gain exposure to industrial environments and customer relationship building Administrative Support: Help maintain customer records, assist with sample scheduling, and support account documentation Report Writing: Prepare preliminary technical reports and data summaries for review and approval by Account Manager Safety

Compliance: Follow all EHS policies and procedures while learning safe work practices in industrial settings

Qualifications

What We're Looking For

Education & Experience: Bachelor's Degree in Biology, Chemistry, Environmental Science or Engineering/Technologist (Chemical, Industrial, or Mechanical), preferred. Recent graduates or candidates with 0-2 years of relevant experience are welcome. Interest in chemical water & process treatment Strong academic background or internship experience in technical fields and/or industrial environments A full valid driver's license and willingness to travel (a learner's permit or G1/G2 class will not qualify)

Key Characteristics

• Strong analytical and problem-solving aptitude
• Proficiency in mathematical calculations and chemistry concepts
• Excellent written and verbal communication skills Eagerness to learn and develop technical expertise Detail-oriented with strong organizational abilities
• Ability to work collaboratively in a mentoring environment Comfortable learning in industrial environments Enthusiasm for environmental sustainability and water treatment Physical capability to lift and carry up to 45 lbs as needed (frequency varies by worksite) What Success Looks Like Successfully complete all required technical training programs
• Demonstrate proficiency in sample collection and basic data analysis
• Contribute accurate and timely support to Account Manager activities
• Build foundational knowledge of customer industries and applications Show progression toward independent technical analysis capabilities
• Maintain safety standards and professional conduct at all customer sites.