Field Service Representative - Residential

Job description

Job Summary

As a Field Service Representative, you’ll be on the front lines providing operations and maintenance expertise on water treatment systems for one of our customers from one of a variety of industries. This mission critical role involves working on a variety of technologies including, media filtration, wastewater, softening, reverse osmosis (RO), ion exchange (IX), de-oxygenation, electro deionization, and ultrafiltration (UF).

Key Characteristics

• Conduct maintenance and calibration activities
• Consult with customer management and operation teams
• Excellent mechanical know how and problem-solving skills
• Ensure contract compliance of volume and quality specifications
• Operate, monitor, and optimize equipment performance

Duties & Responsibilities

Carry out mechanical, electrical and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation

• Create and maintain site paperwork, and provide customers with detailed technical summaries of work performed
• Maintain inventory of spare parts and adequate supply of chemicals and replacement parts
• Monitor and maintain chemical injection systems
• Perform analytical testing such as: turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, in addition to various other site-specific testing requirements
• Enter and complete work orders in Maintenance Program (MaintainX) Other duties as assigned Knowledge, Skills & Abilities Required
• 2 years of experience in Industrial, oil field, refineries, chemical plants Electrical, chemical, and/or mechanical experience Basic computer skills (email, data entry, online training, EHS reporting) Able to lift 50lbs

Qualifications

Education & Experience

Required: High School Diploma/GED/Home School Certification OR international equivalent 2+ years experience of service/maintenance or equivalent in an industrial environment Current TWIC Card or ability to obtain after hired date Current Driver’s License Preferred: Bachelor or Associates Degree in Science/Engineering (STEM) or technical certificate in Instrumentation, electrical, mechanical Forklift Experience/Training