Field Service Representative - Industrial Water Treatment

Job description

Join Veolia as a Field Service Representative (FSR) in our Chemical Solutions and Monitoring (CSM) division and advance your career in hands-on technical service and sustainability!

About This Opportunity

We are seeking an experienced Field Service Representative to deliver exceptional on-site technical service as the primary technical liaison between Veolia and our industrial customers. You'll work independently across diverse industries, providing expert installation, maintenance, and troubleshooting services for chemical feed equipment and water treatment systems while building lasting customer relationships through technical excellence.

This position will be based at a customer site in Lincoln, NE.

What You'll Do

Technical Service & Installation: Install, commission, and service chemical feed equipment, pumps, controllers, and instrumentation systems at customer locations Water Testing & Analysis: Obtain samples and perform water testing to include pH, conductivity, hardness, silica, PTSA, etc and enter data into Veolia’s trending platform (Insight)

Customer Consultation

Act as technical consultant providing expert recommendations, training, and solutions to customer management and technical teams System Optimization & Troubleshooting: Perform water analysis, calibrate equipment, program controllers, conduct preventative maintenance, and diagnose/resolve system issues through remote support technologies and on-site interventions Documentation & Compliance: Maintain detailed service reports, inventory management, and ensure all safety protocols are followed Territory Management: Support multiple customer sites within assigned territory, coordinating with sales teams for optimal service delivery

Qualifications

What Success Looks Like

Consistently deliver high-quality technical service that exceeds customer expectations Successfully complete installations, commissioning, and troubleshooting projects on time

• Build strong customer relationships through technical expertise and professional service
• Maintain safety standards and compliance in all industrial environments
• Contribute to territory growth through technical excellence and customer satisfaction
• Demonstrate continuous learning and adaptation to new technologies Knowledge, Skills & Abilities: Excellent communication and customer service skills Computer proficiency and mathematical skills for technical analysis
• Strong troubleshooting abilities for electrical and mechanical systems Self-motivated with ability to work independently and manage multiple priorities Safety-minded approach with ability to work in various industrial environments Able to lift and carry up to 60 pounds and perform precision work as needed (frequency varies by worksite)

Education & Experience

High school diploma or GED is required Technical degree/diploma in Electrical, Electronic Technology, Instrumentation, Mechanical Engineering, or related discipline is preferred 2-5 years of experience in instrumentation & electronics, plant operations/maintenance, or equivalent technical training is required Familiarity with water treatment processes and industrial equipment is preferred A valid driver's license and willingness to travel is required (a learner's permit or G1/G2 class will not qualify)