Field Service Representative

Job description

We are seeking a dynamic Field Service Representative to join our Mobile Water and Integrated Services (MWIS) team, focusing on delivering exceptional water treatment solutions. This role combines technical expertise with customer service excellence to ensure optimal system performance and client satisfaction.

Key Responsibilities

• Execute system installations, startups, and commissioning of advanced water treatment equipment
• Lead preventive maintenance programs and perform emergency repairs
• Conduct comprehensive site assessments and water quality analysis
• Provide expert technical consultation and troubleshooting services
• Manage customer relationships and deliver detailed performance reports
• Ensure compliance with quality standards and EH&S regulations
• Supervise contractor activities and coordinate with project teams
• Participate in technology validation and field testing initiatives
• Drive continuous improvement in service delivery and system efficiency

Qualifications

• Bachelor's degree in Engineering (Electrical, Mechanical, or Chemical preferred)
• Proven experience in industrial water treatment systems
• Strong mechanical and electrical troubleshooting capabilities Advanced analytical and problem-solving skills Excellence in project management and documentation Outstanding interpersonal and communication abilities