Field Service Specialty Ops (Dispatchable)

Job description

Job Summary

As a Dispatchable Field Service Specialty Ops, is a Monday through Friday position with on-call responsibilities for nights and weekends as needed. This role combines field service expertise with industrial maintenance and controls knowledge, providing operations and maintenance support for water treatment systems and related equipment. You’ll be on the front lines providing operations and maintenance expertise on water treatment systems for our customers from one of a variety of industries.

This mission-critical role involves working on a variety of technologies, including media filtration, softening, reverse osmosis (RO), ion exchange (IX), deoxygenation, electro deionization, and ultrafiltration (UF).

Duties & Responsibilities

Carry out mechanical, electrical, and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation

• Perform analytical testing such as: turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, in addition to various other site-specific testing requirements
• Monitor and maintain chemical injection systems
• Operate, monitor, and optimize equipment performance
• Create and maintain site paperwork and provide customers with detailed technical summaries of work performed
• Maintain inventory of spare parts and adequate supply of chemicals and replacement parts
• Consult with customer management and operation teams
• Review customer plant installations and compare against WTS reference drawings (P&IDs, electrical schematics, general arrangement, etc.)
• Provide customers with informal training around operation and maintenance of their system
• Ensure contract compliance of volume and quality specifications Other duties as assigned The job description is not designed to capture all the employee’s responsibilities but is intended to capture essential functions of the role.

Responsibilities may change over time and may be assigned at any time.

Qualifications

Knowledge, Skills & Abilities

• Excellent mechanical know-how and problem-solving skills Superb customer service skills
• Demonstrated ability to work independently and remotely with project teams Education & Experience: Required High School Diploma / GED / Home School Certification OR international equivalent 2+ years’ experience in service/maintenance OR equivalent in an industrial environment Valid Driver’s License Preferred
• Bachelor's or Associate's Degree in Science/Engineering (STEM) or technical certificate in Instrumentation Working Conditions: Must be able to travel within the region as needed