Dispatch Field Service Representative - Water Technologies

Job description

As a Field Service Representative (FSR), you will safely provide commissioning and aftermarket support to a diverse group of industrial and municipal customers primarily focused on our Reverse Osmosis product line.

Duties & Responsibilities

• Review customer plant installations and compare against WTS reference drawings (P&IDs, electrical schematics, general arrangement, etc.)
• Monitor equipment performance and operation
• Conduct maintenance and calibration activities on various treatment plant instrumentation
• Perform analytical testing such as: turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, in addition to various other site-specific testing requirements Carry out mechanical, electrical, process, and controls troubleshooting on equipment such as valves, air compressors, ejectors, pumps, blowers, instrumentation, and automation hardware
• Perform installation & maintenance activities on various EDR configurations
• Provide customers with informal training around operation and maintenance of their system
• Provide customers with detailed technical summaries of work performed during service visits Comply with company and customer safety guidelines and requirements Exhibit Veolia Culture and Values

Qualifications

Who You Are

Professional Accountable Shows initiative

• Excellent at building relationships Great listener Knowledge, Skills & Abilities: Computer/technology proficient
• Knowledge of Google Suite and Microsoft Office
• Strong oral and written communication skills Superb customer service skills
• Ability to handle multiple shifting demands with professionalism and good judgment while adapting to dynamic business & industry situations
• Demonstrated ability to work independently and remotely with project teams Education & Experience: Required High School Diploma / GED / Home School Certification OR international equivalent 2+ years’ experience of service/maintenance or equivalent in an industrial environment Preferred Technical certificate in Instrumentation, Controls, or programming Associate's or Bachelor's degree in science/engineering (STEM) Water treatment equipment experience including ultrafiltration and/or membrane bioreactors PLC Programming experience Work Conditions: Must possess a valid Driver’s License
• Must be able to perform physical duties such as lifting, climbing, and using your hands and fingers in a skillful and coordinated way
• Work may take place in a range of environments, including but not limited to industrial sites, at elevated heights, or in confined spaces
• Must be available for on-call emergency response
• Must be capable of traveling within North America without any restrictions Travel: 50% to 70%