Enterprise Account Partner DACH

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values

Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role Join our team of Enterprise Account Partners with diverse backgrounds in technology, life sciences, and consulting services. You will support Veeva's mission of helping our customers, Europe's top pharmaceutical companies, bring their products to market faster. In the role of an Enterprise Account Partner, you will support our key pharma accounts and drive value by positioning Veeva's Commercial Cloud, including software, data, and business consulting.

The goal is to strengthen our strategic partnership with our customers, resulting in long-term success and mutual satisfaction. To achieve this goal, you will nurture existing and build new relationships within the accounts and serve as the primary point of contact for VP and C-level executives. You will drive the process of renewing existing business as well as continuously bringing innovative solutions to the customers to help them meet their business objectives.

To support you in doing so, you will be working closely with an international team that consists of various product and service owners who are all aligned toward Customer Success.

What You'll Do

• Protect and expand Veeva's footprint through robust daily account management, a strong focus on operational excellence, and a passion for understanding and supporting your customer's business and IT goals
• Manage the Client Partnerships and the account for Commercials with the goal of being a trusted long-term partner Hold accountability for developing and implementing account vision, strategy, and ways of working
• Serve as the ambassador for your customers within Veeva by focusing on their needs and doing the right thing for them Actively nurture relationships with decision-makers and key stakeholders across Commercial, Medical, IT, and procurement, and develop new ones as needed
• Navigate complex sales cycles, articulate contextual value propositions, and negotiate key contracts and annual renewals of licenses
• Manage account administration and actively provide input for accurate forecasting
• Keep current with industry trends and expand knowledge of legacy and novel Veeva offerings

Requirements

• 8+ years combined experience across software sales/consulting Deep understanding of the Life Sciences industry and familiarity with digital transformation for Commercial within the sector
• Proven track record of cultivating multi-layered relationships across multiple functions, including business, IT, and procurement Organizational skills with the right amount of attention to detail
• Strong work ethic with the required sense of urgency towards customers’ needs Self-starter/Self-motivator with little need for direct supervision Based in Germany or Switzerland Interviewing with Veeva We value your time and believe in a transparent hiring process.

Here is the process you can expect. Follow the application process and submit your resume. Within 3 days, you will receive a link to a personality assessment administered by a third party. Once you complete the assessment, our team will review your full application package and follow up via email with our decision. If moving to the interview stage, the process is as follows: A conversation with the hiring manager A practical case exercise A final conversation with our group's Senior Leader.

Once all interviews are complete, the manager will be in touch with a final decision. Perks & Benefits Fitness reimbursement Work anywhere #LI-Remote #LI-MidSenior Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger.

It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected].