Graduate In Training Program (GIT), IT Helpdesk

Job description

Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies. Join us in our Egypt Information System (IS) Team to gain the essential professional skills and global exposure needed to drive your success in the tech industry.

Key Responsibilities

IT Service & User Support: Providing first and second-level technical support to internal users, troubleshooting hardware, software, and network issues efficiently.

Infrastructure Assistance

Supporting the maintenance and monitoring of core IT infrastructure, including local area networks (LANs), servers, and security systems.

Application Management

Assisting with the deployment, configuration, and testing of enterprise applications (e.g., ERP, internal tools) and ensuring system integrity.

IT Operations & Documentation

Contributing to IT projects, creating detailed technical documentation, and assisting in routine tasks related to data backups and disaster recovery planning. Helpdesk & Service desk.

Required Skills & Qualifications

Academic Status: Must be a 2025 Graduate .

Educational Background

Bachelor's degree in Computer Science, Computer Engineering, Information Systems , or a closely related technical field.

Problem-Solving

Strong analytical and problem-solving abilities, with a keen interest in complex technical challenges.

Language Proficiency

Excellent command of English (written and verbal communication is essential). Arabic and French are a plus.

Teamwork

Ability to work effectively and collaboratively in an agile, high-performing team environment.

Technical Languages

CCNA , MCSA , Network+ , Linux , CompTIA A+ , Ticketing system , Jira , Helpdesk , Service desk Program Details Status: Full time.

Location

On-site.

Job

IT Support Organization: Site IS Schedule: Full time Employee Status: Apprentice (Fixed Term)

Job Type

Job Posting Date: 2026-10-01 Join Us ! Being part of our team, you will join: - one of the largest global innovative companies, with more than 20,000 engineers working in Research & Development - a multi-cultural environment that values diversity and international collaboration - more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth - a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development More information on Valeo: https://www.valeo.com