AI Consultant

Job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities.

Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The AI Consultant is part of the Optum Advisory (OA) Ireland Consulting team. This is a rapidly growing business that serves clients across the health care ecosystem. We provide on-demand access to consulting talent with unparalleled experience and combine it with premium customer care and flexible contracting, allowing clients to focus on their core capabilities and create an agile workforce that scales with the demands of their business.

OA Ireland consultants combine deep healthcare expertise with AI enabled delivery approaches, leveraging data-driven tools to accelerate insights, improve decision-making, and drive measurable outcomes across complex enterprise initiatives. Engagements are delivered through a range of structured consulting delivery models that are tailored to client needs, scope, and organisational maturity. Our consultants are engaged to support both internal teams within

UnitedHealth Group and external commercial clients in one or more of the following areas: Healthcare Consulting AI driven innovation and solution enablement Process Transformation Change Management Project and Program Management Business Analysis Product Management Quality Assurance Data Analysis and Reporting Training, Learning and Development Careers with Optum offer flexible work arrangements and individuals who live and work in the

Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin or Letterkenny office and telecommuting from a home-based office in a hybrid work model.

What you will do

• Collaborate with business and technology teams to identify issues, establish objectives, develop recommendations, and implement solutions for our clients Leverage AI enabled tools to support and accelerate consulting delivery activities while improving efficiency and outcomes
• Perform project management duties including work plan development, stakeholder management, and creation of engagement artifacts for clients
• Monitor, manage, and document project milestones, deliverables, and outcomes throughout the project lifecycle, proactively identifying emerging issues and driving appropriate actions to maintain project alignment and momentum
• Develop, communicate, and execute comprehensive project risk and issue management plans, including mitigation and escalation strategies to minimise impact and ensure successful delivery
• Drive outcomes without direct authority, engaging team members in a cross-functional environment
• Conduct research studies that may include collecting, analysing, trending, and presenting data and recommendations to management
• Define, develop, and document business requirements to ensure clients' needs are captured and delivered
• Work closely with Developers, Quality Assurance Analysts, Architects, Business
• Partners, and other Technology teams to ensure requirements and design are completely understood
• Assist in quality assurance and user acceptance testing by writing test scripts, executing test cases, and documenting defects Effectively build and maintain relationships with internal and external clients
• Provide clear communications (oral and written) and share knowledge at all levels of the organisation
• Ensure that the engagement performs consistently with expected client value and internal financial targets You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.

What you will bring

• Demonstrated experience in Project Management, Product Management, or related roles within healthcare environments
• Proven experience driving process improvement initiatives and delivering measurable business outcomes
• Proven experience developing project deliverables and managing complex workstreams within client-facing environments
• Proven experience working within Agile teams and applying Agile methodologies to project delivery
• Demonstrated working knowledge of CA Agile, Rally, Jira, or similar project management and work-tracking tools
• Proven experience leveraging AI-enabled tools, including Generative AI, automation technologies, or advanced analytics platforms, to enhance productivity, decision-making, and deliverables Other useful skills and experience: Agile, Scrum, or related professional certification
• Proven experience working with nationally recognized consulting firms or healthcare payer and provider organizations
• Proven experience across all phases of the Software Development Lifecycle (SDLC)
• Proven experience within digital health or consumer digital products and services
• Proven experience working within large, matrixed organizations
• Proven ability to work effectively within highly technical and fast-paced environments
• Demonstrated solid interpersonal skills Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application.

Proof will be required to support your application. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes.

We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere

Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2026 Optum Services (Ireland) Limited. All rights reserved. #BBMEMEA