Project Manager

Job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.

Join us to start Caring. Connecting. Growing together. As a Project Manager - Marketing Operations, you will lead the planning and execution of marketing communications and campaigns across multiple channels, including email, print, and digital platforms. You will work closely with marketing, creative, data, analytics, and delivery teams to ensure projects are completed on time, within scope, and with high quality. This role is ideal for someone who enjoys managing multiple projects, coordinating cross-functional teams, solving problems, and driving results in a fast-paced environment.

Primary Responsibilities

• Manage end-to-end delivery of marketing campaigns and communications for B2B and B2C audiences
• Coordinate with marketing, creative, analytics, data, digital, and print teams to ensure smooth project execution
• Create and manage project plans, timelines, deliverables, risks, and dependencies
• Serve as the primary point of contact for stakeholders and provide regular project status updates
• Lead project kickoff meetings and ensure alignment across teams
• Track project progress using project management tools such as Workfront or similar platforms
• Monitor project quality, compliance, approvals, and delivery requirements
• Identify and resolve issues that could impact timelines, quality, or business outcomes
• Maintain project documentation, reports, and communication throughout the project lifecycle Continuously improve processes, workflows, and team efficiency Quickly adapt to changing priorities, business needs, and new technologies Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment).

The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Key Success Measures:

• Deliver marketing projects on time and within agreed scope
• Maintain high-quality standards and compliance requirements
• Provide clear visibility into project status, risks, and mitigation plans Effectively manage multiple priorities and stakeholder expectations
• Drive operational efficiency and continuous process improvement
• Build solid relationships with cross-functional teams and business partners Required Qualifications: 4+ years of Project Management experience
• 1+ years of experience supporting marketing, communications, advertising, or campaign-related initiatives Experience managing multiple projects and working with diverse stakeholder groups
• Proven ability to work effectively in a fast-paced and deadline-driven environment
• Proven solid communication, presentation, and organizational skills
• Proven solid problem-solving and decision-making capabilities Preferred Qualifications: Experience with Workfront or other project management tools Experience supporting B2B and B2C marketing campaigns Experience working with creative, digital, data, analytics, or marketing teams Experience identifying workflow challenges and implementing process improvements
• Familiarity with quality assurance, compliance, and approval processes Desired Skills & Traits: Proactive and self-motivated
• Solid attention to detail and organizational skills Comfortable managing ambiguity and changing priorities Collaborative team player with excellent stakeholder management skills Results-oriented mindset with a focus on business outcomes Continuous learner who embraces new tools and ways of working At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone.

We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.