Dispatcher - Mon-Wed and Sat&Sun 10:00AM -6:30pm EST

Job description

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Job Description

Together, we are Marken, UPS Healthcare Precision Logistics. As the clinical and advanced therapy part of UPS Healthcare, we reach patients faster, with greater scalability and access to new pathways throughout the supply chain. With our One UPS advantage and comprehensive service portfolio, including Polar Speed's in-network pharmacies, we are optimally positioned to keep our clients competitive in an increasingly complex market

Main Duties and Responsibilities

Computer & Documentation: Utilize MS Outlook for constant communication with agents and Excel for tracking inventory and shipment data.

Import/Export Coordination

Prepare and review shipping papers and import documentation in accordance with global guidelines.

System Management

Learn and master our internal transportation system (Maestro) to update milestones, create flight plans, and enter data into the TMS.

Tracking & Manifesting

Ensure all recovered shipments are scanned upon arrival, checked against the manifest for weight/piece count, and "Post-flighted" to confirm departure.

Communication

Create pre-alerts for global agents and escalate any logistical concerns to senior leadership immediately.

Warehouse Support

Handle dry ice safely, replenish shipments based on temperature needs, and maintain an organized, clean workspace.

Compliance

Complete GxP documentation logs and ensure all labeling (weight, orientation, etc.) is 100% accurate.

Required Skills & Qualifications

Computer Proficiency: Strong experience with Microsoft Excel and MS Outlook is required.

Logistics Background

Previous experience working with import documents and shipping procedures.

Attention to Detail

Ability to maintain "zero-error" accuracy while working in a fast-paced environment.

Cold Chain Knowledge

Experience with cold chain management or handling dry ice is a major plus.

Flexibility

Ability to be flexible with shift hours to meet the "Next Flight Out" demands.

Physical Requirements

Ability to assist in the recovery, unloading, and tendering of shipments to airlines (Forklift certification desired). Monday to Wednesday 10:00AM -6:30pm with 2 weekend days Saturday 09:00AM / Sunday 09:00AM-5:30pm Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.