Card Dispute & Solution Officer

Job description

About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed.

This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

Banking Operations (Retail) - Credit Cards is responsible for activities related to the operational groups that support the revenue generating business lines of the firm. The Consumer Banking Operations function is responsible for the operational support to the Consumer business areas and/or products, including auto finance, consumer banking, consumer lending, small business banking, credit cards, commercial cards, merchant servicing, mortgage banking, and mortgage servicing.

The Credit Cards Operations area is responsible for operations and related activities supporting the Credit Cards business and/or products. Responsibilities may include general account operations, account closing, chargebacks, distribution & servicing support, quality assurance, statement & payment processing, and other related activity.

Additional Requirements

Develop, Engage, Execute, Strategise Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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