Strategic Initiatives Manager

Job description

• Lead strategic transformation initiatives across Operations Back Office, supporting the modernization of the Bank's operating model.
• Drive process optimization, automation, and digitalization projects across operational domains, including payments, cards operations, daily banking, financial markets, lending operations, and other back-office processes.
• Analyze operational processes and identify opportunities to improve efficiency, reduce manual activities, strengthen controls, and enhance service quality.
• Develop and execute implementation roadmaps, ensuring successful delivery against agreed objectives, timelines, and budgets.
• Coordinate cross-functional initiatives involving Operations, Digital & IT, Business, Risk, Compliance, Product Management, and external vendors.
• Support the adoption of automation technologies, workflow solutions, and AI-enabled capabilities to improve operational productivity and scalability.
• Monitor project progress, manage risks and dependencies, and provide regular reporting to senior management.
• Collaborate with UniCredit Group stakeholders to ensure alignment with Group initiatives, standards, and best practices.
• Prepare business cases and strategic analyses to support investment decisions and transformation priorities.
• Promote a culture of continuous improvement, innovation, operational excellence, and customer focus across the Operations Back Office function.