UBS · United States
UBS Card Center - IT Service Management Engineer 100% (f/m/d)
Listed on UBS’s official careers site. Listed as of October 20, 2026. Check that it is still open and apply there.
Apply on UBS’s careers site →Job description
- analyze and capture customer requirements, ensuring a clear understanding of ITSM needs
- design and implement custom workflows in BMC Helix ITSM, including process automation
- develop, debug and optimize ITSM solutions, including incident, problem, change, and service request management
- perform system configurations, customizations, and enhancements to meet business needs
- work with cross-functional teams, including developers, service managers, and business users, to ensure successful ITSM implementations
- develop and maintain technical documentation, including workflow designs, process mappings, and solution blueprints
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