Account Partner, Eats Enterprise (Sales Plan)

Job description

About the Role The Account Manager, Eats Enterprise role is a great opportunity to demonstrate your relationship and portfolio management skills for the assigned territory. This role focuses on post-sales of Enterprise businesses, deepening the relationship with our restaurant partners to increase retention as well as driving business growth, with mutually beneficial outcomes. Account Managers are critical to retaining and expanding our highest value accounts, ensuring partners are successful on our platform and exploiting opportunities to improve core business metrics for our restaurants and for Uber Eats.

What You' ll Do Lead post-deal partner management for a high value and high potential portfolio of restaurant partners. Own partner relationships to yield tangible metrics outcomes. Achieve revenue growth targets for your partners, upsell new product features and ensure high retention by driving mutual business value. Be the voice of the customer to internal stakeholders/partners - translate their needs and advocate on their behalf.

Understand the stakeholder/partner landscape and ensure we have strong relationships throughout our restaurant partner organizations. Conceive, design and lead growth initiatives with our restaurant partners and drive through to completion, working cross functionally with Uber's internal teams and our restaurant partners. Set, track and report on performance metrics of restaurant partners, run monthly/quarterly business reviews.

What You'll Need

3+ years professional experience, ideally in a similar commercial function (or 2+ years of customer or partner facing experience. Quota-carrying experience preferred). You have previous customer-facing experience and have been accountable for achieving business targets or delivering a quota. Fluency in Spanish and Business English. Track record of outperforming metrics-based business goals / Consistently deliver above expectations.

Commercial acumen. Understanding of how businesses and organizations work and how to navigate a partner's business. Confident in making data-driven decisions and using sound business judgment. Strong executive presence and communication skills (verbal and written) and the ability to manage diverse stakeholders across businesses and levels. Great project manager who can develop detailed joint business plans with our restaurant partners.

Experience working cross-functionally strongly preferred. Speed, resourcefulness, and go-getter attitude. This team moves fast and always operates in new spaces. Highly autonomous - able to work with minimal oversight. Willingness to hustle, roll up sleeves, and get in the weeds with our highest value partners.