Senior Service Engineer_DC

Job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies , and through our businesses including Trane® and Thermo King , sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities?

Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. Learn about our benefits designed for you to Thrive at work and at home. We boldly go.

Where is the work

On-Site (5 days)

What will you do

You will support the commissioning, servicing, troubleshooting, and maintenance of chiller and HVAC systems.

Responsibilities include:

• Commissioning of chillers and HVAC systems.
• Repairing all types of HVAC equipment.
• Conducting customer follow-ups and participating in scheduled meetings.
• Coordinating with the Service Coordinator for movement planning and parts requirements.
• Leading weekly team meetings on safety, site audits, and backlog status.
• Updating the Service Manager and Coordinator with monthly plans.
• Attending and handling complaints for all models of chillers and low-side equipment.
• Performing timely PPM for chillers according to company SOP.
• Conducting RCA for failures and sharing findings with the Quality team and FFL.
• Ensuring adherence to Trane’s EHS guidelines.
• Handling all customer service requirements professionally.
• Generating leads during service visits.
• Ensuring smooth, timely, and high-quality completion of all service tasks.
• Providing daily reports to the office and ASM.
• Sharing service reports with the deployer along with parts requirements.
• Maintaining a valid driving license for 2-wheeler/4-wheeler.
• Ensuring compliance with safety and vehicle audit requirements.
• Using MS Office, Internet, and email tools for reporting and documentation.

What you will bring

(Skills & Competencies)

• Strong technical knowledge of chillers and HVAC systems.
• Practical hands-on experience in chiller commissioning, repairs, and services.
• Ability to work independently and collaborate with service teams.
• Strong customer service and communication skills.
• Proficiency in MS Office, email, and basic internet usage.
• Commitment to safety, quality, and compliance standards.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.