Senior Service Engineer

Job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies , and through our businesses including Trane® and Thermo King , sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities?

Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. Learn about our benefits designed for you to Thrive at work and at home. We boldly go.

Where is the work

On-Site (5 days)

What will you do

As a Service Technician, you will be responsible for high‑quality commissioning, servicing, and customer support for chiller and HVAC systems.

Your responsibilities include:

• Commissioning of chillers and HVAC systems.
• Repairing all types of HVAC equipment.
• Conducting customer follow-ups and attending scheduled meetings.
• Managing team coordination and supporting the service coordinator for manpower planning and parts requirements.
• Leading weekly team meetings on safety, site audits, and backlog updates.
• Updating the Service Manager and Coordinator with monthly plans.
• Handling service and commissioning of all chiller models and low-side equipment as per guidelines.
• Performing timely PPM activities for chillers as per company SOPs.
• Conducting root cause analysis for failures and sharing results with the Quality team and FFL.
• Ensuring compliance with EHS guidelines.
• Managing all customer service requirements and providing timely resolution.
• Generating leads during service interactions.
• Ensuring high-quality job execution and on-time completion of all tasks.
• Submitting daily reports to the office and ASM.
• Sharing service reports with the deployer, including parts requirements.
• Maintaining a valid 4-wheeler/2-wheeler driving license.
• Following all safety and vehicle audit requirements diligently.
• Applying hands-on experience in chiller installation, warranty activities, and AMC services.
• Using MS Office, email, and internet tools to complete documentation and reporting.

What you will bring

(Skills & Competencies)

• Strong technical knowledge of chillers and HVAC systems.
• Hands-on experience in commissioning, servicing, and troubleshooting chillers.
• Ability to manage customer interactions professionally.
• Basic proficiency in MS Office, email, and internet applications.
• Strong understanding of EHS guidelines and safety requirements.
• Ability to work independently and coordinate within a field team.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.