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Tokio Marine Holdings · Texas - Plano

Aviation Claims Examiner

Texas - PlanoFull-time

Listed on Tokio Marine Holdings’s official careers site. Posted August 7, 2026. Check that it is still open and apply there.

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Job description

Ready to take your aviation insurance career to new heights? The “perfect” candidate for this position has a familiarization with handling Aviation claims; specifically, knowledge of aircraft operation and/or repair. We are seeking a detail-oriented Aviation Claims Examiner to manage complex insurance claims .

What You Will Do

Investigate claims involving aircraft damage and liability. Analyze data from pilot reports and maintenance logs. Determine coverage based on specialized aviation policies. Collaborate closely with mechanics, adjusters, and legal teams.

What We Are Looking For

Aviation expertise: Direct experience handling aviation insurance claims.

Technical knowledge

Strong familiarity with aircraft reports and maintenance records.

Analytical skills

Ability to interpret complex technical data and policy language.

Communication

Clear, concise verbal and written reporting skills. Apply today to join a team that keeps the aviation industry moving forward safely

Job Summary

Under supervision, ensures that claims processing and claims payment is accurate, efficient, and properly communicated.

Key Responsibilities

Relying on limited experience and knowledge, the Aviation Claims Examiner is responsible for accomplishing the following assignments. These assignments are varied in nature. Monitor claims that are high- exposure. Review all claims that are in litigation within reserve limits. Authorize all requests for settlement on claims within assigned level of authority. Prepare all reservation of rights and denial of coverage letters within assigned level of authority.

Report to the claim executive on the status of the claims. Planning Follow work plans, established timelines, and pre-defined goals for assigned work. Meet commitments on deadlines. Communication Communicate activities, results, and observations with employees and management as appropriate. Cost Management Identify areas for improvement in existing business practices. Perform work thoroughly in a cost-efficient manner and at a high productivity level.

Business Controls and Policies Comply with all corporate policies and procedures. Report any breakdowns in controls to management. Conduct all activities in a safe manner. People Management No people management responsibility.

Qualifications

  • Bachelor's degree in Business Administration, Insurance, Aviation, a related field, or the equivalent education and/or experience
  • 2+ years of relevant and progressive professional experience in claims handling Other Possess and have ability to apply knowledge of principles, practices, and procedures
  • Solid written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy Advanced organizational and analytical skills; demonstrated ability to manage multiple tasks simultaneously Knowledgeable of industry changes, legal updates, and technical developments related to applicable area of the Company’s business to proactively respond to changing business environment Intermediate proficiency and experience using Microsoft Office package (Excel, Access, PowerPoint, Word)

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