Sr. Product Engineer

Job description

The Role As a Core Product Manager in Tesla's Service division, you will work closely with the after-sales service team to lead the planning and design of core service products. You will play a key role in shaping the digital tools and platforms that drive Tesla’s global service operations. This role requires a deep understanding of business processes and operations. You should demonstrate strong analytical and problem-solving skills, and be able to collaborate effectively with multiple stakeholders to drive cross-functional teams toward shared objectives.

Responsibilities

• Act as a partner to the business teams, identifying pain points and gathering IT requirements.
• Define and manage IT project plans, coordinate cross-functional resources, and ensure timely delivery.
• Collaborate closely with global product managers, software engineers, and QA engineers to adapt to evolving requirements and manage uncertainties.
• Communicate proactively with senior leadership across teams, providing regular updates on key milestones and project progress.

Qualifications

Required Qualifications:

• Bachelor’s degree or higher, with preference for degrees in Statistics, Operations Research, Computer Science, or related fields.
• 5–10 years of product management experience in enterprise/B2B environments.
• Experience with AI Agent-related projects.
• Proven experience in building, developing, and managing efficient project management tools and processes.
• Strong interpersonal, communication, and collaboration skills, with the ability to thrive in a highly cross-functional and global environment.
• Demonstrated end-to-end product deployment experience—from concept to development and successful implementation.
• Strong product judgment skills; capable of understanding product architecture and driving and evaluating design solutions.
• Ability to quickly grasp complex issues and effectively guide teams in decision-making and execution.
• Proficiency in English as a working language.
• Familiarity with product design tools such as Figma.
• Understanding of Agile software development methodologies is a plus.

Preferred Qualifications

• Experience with DMS (Dealer Management System) products in the automotive industry.
• Experience in mobile service or at-home repair product design is preferred.
• Experience in products supporting small workshop operations is preferred.
• Experience in remote diagnostic tools is a plus.
• Experience in after-sales service products in other industries is preferred.
• Development experience with .NET Core, Python, or Java Spring is preferred.