Senior Field Service Engineer (GCS- Field; San Jose, CA)

Job description

We are the global test and automation specialists, powering next-generation technologies through sophisticated solutions. Behind every electronic device you use, Teradyne's test technology ensures your device works right the first time, every time! Our portfolio of automation solutions help manufacturers to develop and deliver products quickly, efficiently and cost-effectively. Together, Teradyne companies deliver manufacturing automation across industries and applications around the world!

We attract, develop, and retain a high-performance workforce, comprised of people with diverse backgrounds and a shared drive for excellence. We strive to foster a positive and inclusive work environment that helps employees, and communities, thrive. Our Purpose TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce.

Our employees are supported to innovate and learn something new every day. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. Opportunity Overview The Senior Field Service Engineer delivers advanced technical support to customers and field teams, solving complex issues and leading cross-functional initiatives.

This role drives productivity improvements, supports global customer engagements, and plays a key role in escalations, knowledge sharing, and continuous improvement efforts.

• Lead resolution of complex technical issues across customers, field teams, and factory
• Drive cost reduction and productivity improvement initiatives
• Support global accounts and travel as needed for critical customer engagements
• Mentor engineers and promote knowledge sharing through e-Support and best practices
• Identify gaps and implement process and performance improvements Represent Teradyne in high-impact customer situations All

About You

We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you’re ready to join us in this mission, take a closer look at the minimum criteria for the position.

BS or Master’s in Electronics Engineering, Electrical Engineering, Physics, or related field

• 10+ years of experience in a production or field support environment with strong performance
• Proven ability to lead complex problem-solving and cross-functional initiatives
• Strong communication skills with the ability to influence customers and internal teams Self-driven with a focus on continuous improvement and customer success
• Ability to lift up to 50 lbs We are only considering candidates local to position location and are unable to provide relocation for this position.

This position is not eligible for visa sponsorship.

Compensation

The base salary range for this role is $86,000 to $137,600. This range is a good faith estimate, and the amount of base salary will correspond with experience and skill set. This range can also fluctuate depending on demand and location.

Incentive Plan

This job is eligible for discretionary bonus(es) based on financial performance.

Benefits

Teradyne offers a variety of robust health and well-being benefit programs, including medical, dental, vision, Flexible Spending Accounts, retirement savings plans, life and disability insurance, paid vacation & holidays, tuition assistance programs, and more. Please click here to see details. #LI-NS1