Service Project Manager

Job description

Job Purpose

Responsible for implementing and administering project and company policies and procedures to successfully achieve project and business objectives

Job Description

Readiness & Planning Ensure quotes, spares, and tools are ready in ServiceMax; review procedures; update rig board with a 3-month schedule; coordinate with assets and support customer RFIs. Manage and update TechnipFMC customer drilling forecasts, material requirements, and inventory with customer coordinators. Pre-Mobilization Complete Duty of Care Steps 1-4; create CWO in Smax; assign technicians; confirm rig board dates; hold pre-job meetings with technicians.

Operations & Technical Support Provide operational/technical support for VISIO drawings, DBIs, and activity coordination; keep job report filing updated; coordinate closely with FSTs at offshore operations. Manage service tools for offshore and workshop operations; attend operational meetings (Well on Paper, reviews, etc.); present new equipment to drilling engineers. Support 24/7 service call-outs, including off-hours support for equipment failures and urgent operations.

During Job Daily check-in with FST; support technical needs and Duty of Care Steps 5-9; strive to reduce downtime through checklists and direct FST communication. Post Job Approve and export CWO package; conduct post-job briefs; request restocking; ensure all service jobs are invoiced; update repair status for trees and spares. Quality, Compliance & Customer Engagement Lead/participate in EFNCR and customer NC closeouts; review and update ICPs and customer reports; manage stack-up tests and site visits as required.

Act as focal point for TechnipFMC with defined customers, handling daily operations, admin, and supporting sales/BD efforts (including upselling and contract discussions). MMR/Aftermarket/Others Track project timelines; liaise with MMR for repairs/local manufacturing; plan workover material and MOC for flow line hook-ups; provide FST performance feedback.

Asset Management

Ensure asset readiness through planning with asset management team and creating and maintaining asset demand forecast for supported clients.

You are meant for this job if

REQUIRED KNOWLEDGE/FORMAL EDUCATION: Degree in engineering or technical subject preferred (not essential if compensated by substantial field experience). In-depth understanding of oilfield operations, wellhead equipment, and project management methodologies. Work experience can compensate for lack of formal Education EXPERIENCE: Demonstrated hands-on field experience in wellhead or related oil & gas operations is preferred Proven track record managing multiple projects in a fast-paced, high-pressure environment.

Experience with TechnipFMC systems and UAE onshore and offshore operations is a significant advantage. Experience in North America Unconventional and Independent Operators as a customer a significant advantage REQUIRED CERTIFICATE(S): BOSIET, H2S awareness is a must TechnipFMC HSE, and quality programs is a plus Additional certifications in project management, Lean Six Sigma (e.g., PMP) are a plus.

REQUIRED INTERPERSONAL SKILLS

Strong English language communication and stakeholder management skills; able to build trust with clients and internal teams. Arabic and French are a plus. High resilience—remains calm and effective under pressure, handles frustration and setbacks professionally. Culturally aware and able to work with diverse, multidisciplinary teams.

Self-starter

demonstrates initiative, autonomy, and a proactive approach to problem-solving. Patient and adaptable; able to handle frustration and annoyance without outward indications.

REQUIRED TECHNICAL SKILLS

AND/OR PROBLEM-SOLVING SKILLS: Advanced proficiency in reading and updating engineering drawings (Visio, CAD). Strong analytical and process improvement mindset; able to identify and implement operational efficiencies. Proficient in Microsoft Office 365 Suite, SAP, and digital field ticketing systems. Comfortable with oilfield lingo and able to adapt communication style to different audiences. REQUIRED MANAGERIAL

SKILLS

Demonstrated leadership in field and project settings. Ability to manage competing priorities and adapt to sudden changes in planning and operations. Experience in coaching, mentoring, and developing field teams.

Leadership Environmental Project Management