Solution Center Consultant with German (F/M/D)

Job description

Job Overview

Responsibilities:

• Delivers an extraordinary customer experience by technically advising customers on TE products, services, and capabilities to best meet the needs of the customer and the designs they are working on(80-90% of the time).
• Sells the value propositions of TE Connectivity products and services(10-20% of the time).
• Outbound calling to nurture and grow small and medium customers pipeline opportunities (via Salesforce through regular touch points with end customer).
• Communicate with end customers via various channels such as telephone, email and chat (inbound inquiries) to resolve technical questions and propose options and solutions.
• Liaison with internal support areas including production, sales, engineering, customer care and others as necessary to resolve customer inquiries and requests.
• Promote TE portfolio of products to drive revenue.

What your background should look like

• Bachelor’s technical or business degree preferrable - or equivalent experience.
• +2 years’ experience in a similar role preferably in a technical environment.
• Proven track record of success in inside sales or customer service roles.
• Confident use of technical German and English languages (both verbal and written) is required.
• Problem solving skills, influencing abilities, and ability to provide effective feedback.
• Strong verbal, written, and presentation skills.

What can we offer

• Work in a team where a good atmosphere and team spirit is one of greatest values
• Private medical healthcare including dentist for you and your family
• Attractive package of extra benefits of your choosing in My Benefit Platform
• Multi sport card
• Delicious coffee
• Flexible working hours
• Possibility to work from home or working from the office
• Modern and comfortable office with chill out zone