Video Conferencing Engineer

Job description

Job Overview

The Video Conferencing Engineer is responsible for the design, deployment, operation, support, and continuous improvement of the enterprise video conferencing service. This role ensures meeting room technology, collaboration platforms, and event support services operate reliably and consistently across the enterprise. The position independently manages standard and moderately complex engineering activities while supporting executive meetings, town halls, room deployments, incident resolution, and lifecycle initiatives.

The role exists to deliver a high-quality coworker collaboration experience and maintain operational excellence across the video conferencing environment.

Essential Duties & Responsibilities

• Room Design, Engineering & Deployment, testing net new Vendor offerings
• Service Operations and Monitoring
• Incident, Problem & Change Management
• Documentation (Includes Knowledge articles), Reporting & Continuous Improvement
• Town Hall & Event Support
• Lifecycle, Security & Vendor Coordination Experience & Qualifications:
• >3 to 5 Years of relevant work experience
• Microsoft Teams Rooms Certification Other Education, Experience, Certification, and KSA:
• Able to execute instructions and to request clarification when needed.
• Able to use common office equipment.
• Possesses basic data entry skills.
• Possesses strong data entry skills.
• Able to perform basic mathematical calculations.
• Able to perform complex mathematical calculations.
• Able to demonstrate complex problem solving, critical thinking, and decision-making.
• Able to recognize and attend to important details with accuracy and efficiency.
• Able to communicate clearly and convey necessary information.
• Able to converse and write effectively in English and other local / regional language.
• Able to create and conduct formal presentations.
• Able to interact effectively with high levels of management (managers & above.)
• Able to negotiate skillfully and promote/sell ideas persuasively.
• Understand, communicate, and collaborate effectively with people across various identities.
• Able to quickly learn/adapt to new systems and technology.
• Able to use relevant computer systems and applications at an advanced level.

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact. What’s In It For You?

Elective Benefits

Our programs are tailored to your country to best accommodate your lifestyle.

Grow Your Career

Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.

Elevate Your Personal Well-Being

Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.

Diversity, Equity & Inclusion

It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.

Make the Most of our Global Organization

Network with other new co-workers within your first 30 days through our onboarding program.

Connect with Your Community

Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives. Don’t meet every single requirement? Apply anyway. At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply.

You may be exactly the person we’re looking for!