Operations Analyst III - Jira Analyst - 12 month FTC

Job description

Work Location

London, United Kingdom Hours: 0 Line of Business: TD Securities Pay Details: We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description

JIRA Analyst – Regulatory Reporting Group Job Description: 12-month fixed-term contract Customer Act as the primary bridge between the Regulatory Reporting Group (RRG) and Technology for the management and progression of JIRA items. Host bi-weekly stakeholder calls to review JIRA progress, resolve blockers and confirm readiness for upcoming monthly release cycles. Coordinate with RRG, Technology and Compliance to maintain clear ownership, actions and delivery dates for priority JIRA items.

Shareholder Confirm the monthly priority JIRA population with Compliance, ensuring agreed priorities are documented and communicated to relevant stakeholders. Produce accurate management metrics and reporting on JIRA volumes, status, ageing, priority, delivery progress, blockers and upcoming release milestones. Review JIRA records to ensure each item is assigned to the correct risk category and contains sufficient information to support prioritisation and governance Ensure sustained focus on risk-sensitive and aged JIRA items, escalating delays, control concerns and delivery risks through the appropriate governance channels.

Employee/Team Build effective working relationships across RRG, Technology, Compliance and other stakeholders involved in JIRA delivery. Communicate JIRA status, priorities, risks and required decisions clearly and concisely to management and wider stakeholder groups. Breadth & Depth Strong working knowledge of JIRA Understanding of regulatory reporting operations, technology delivery lifecycles and the governance required to manage changes into monthly releases.

Ability to analyse JIRA data, identify trends and exceptions, and translate findings into clear management information and actionable follow-ups. Strong organisational and stakeholder-management skills, with the confidence to challenge priorities, drive actions and escalate delivery risks appropriately. Experience and/or Education Undergraduate degree, college diploma or equivalent relevant professional experience. 3+ years of relevant experience in business analysis, operations, change delivery, governance or regulatory reporting.

Demonstrable experience using JIRA to track delivery, manage priorities and produce status or management reporting. Experience working across Technology, Compliance and operational teams to manage competing priorities and delivery dependencies.

Who We Are

TD Securities is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience.

TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities. Our Total Rewards Package Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary and several other key plans such as health and well-being benefits, including medical coverage, paid time off, career development, and reward and recognition programs.

Additional Information

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation If you require an accommodation for the recruitment / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.