Technical Analyst
Last seen on Tata Consultancy Services’s official careers site on August 1, 2026; it may have closed since.
Apply on Tata Consultancy Services’s careers site →Job description
SLA Management Manage performance of the team Deliver on SLA commitments based on the Client Requirement Daily / Weekly / Monthly / Quarterly Reporting of SLA performance Formulate continuous improvement plan Client Management Weekly / Monthly / Quarterly operations and business review with stakeholders. Set and Manage client expectations To take complete ownership of the cases and to take feedback on negative surveys To handle deviations and carry out risk analysis Operations Management Set and review KRA’s for the team, align their goals to the overall objectives of the organization / client Daily /Weekly / Monthly / Quarterly operations review with internal and external stakeholders Capacity / Resource planning and management
Qualifications
BACHELOR OF ENGINEERING
More jobs at Tata Consultancy Services
.Net FSD + react Js + Azure
Hyderabad
ACCELQ Automation
Hyderabad
AI & HPC Profile
Hyderabad
AI Architect
Hyderabad
AI Testing
Hyderabad
Similar jobs at other companies
Senior Analyst Technical Customer Facing Effectiveness
Sanofi · Hyderabad
Technical Analyst
NTT · Glasgow, United Kingdom
Technical Security Analyst
NTT · Cluj, Romania
Technical Resource Center Analyst
Hitachi · Remote