Microsoft Copilot Agent

Job description

Must Have Technical/Functional Skills Primary Skill

Experience in creating Microsoft Copilot Agents. Knowledge of ML and Deep Learning is a plus. Should have hands-on coding experience in creating Microsoft Copilot Agents.

Experience

Minimum 10 years Roles & Responsibilities Bachelor’s or master’s degree in computer science or related field.

• Core Platform skills (Must have)
• Power Platform expertise § Power Automate (Flows) -> Automation & Backend actions § Power Apps / Dataverse -> data storage and app integration § Power Fx basics -> logic expressions used in agents
• Copilot studio fundamentals § Topic, triggers, and conversation nodes § Agent flows vs skills (when to use each) § Adaptive cards for UI interactions
• Generative AI & LLM skills (Critical Differentiator)
• Understanding of LLM – driven agents § Prompt Design and grounding § Context management (multi-turn conversations) § Retrieval-based answers using enterprise data
• Prompt Engineering § Writing clear instructions for agents § Controlling tone, style, and output consistency
• Integration & API skills (Enterprise scale enabler) o APIs and connection integration § Rest APIs § Custom connectors § Integration with internal platforms (e.g. MuleSoft, starburst in your ecosystem) § MS graphs § Azure Open AI/ AI services § MS 365 Integrations
• Pro-Code extension skills
• Programming languages § .NET/JavaScript/Python for building custom skills § Agent “skills” Development
• Build reusable backend capabilities (multi-step logic)
• Handle complex workflows (e.g. Booking, provisioning) o YAML/Devops-style agent authoring § Define agents via configuration (lac -style) § Use tools for validation and automation
• Conversational and UX design skills
• Conversation Design § Writing natural, user-friendly dialogue § Handling ambiguity & fallback scenarios
• User journey thinking § Intent -> task completion -> escalation § Designing frictionless experiences
• Data & Governance skills (Critical in Banking context)
• Data grounding & governance § Connecting agents to enterprise knowledge sources § Ensuring correct data retrieval and accuracy
• Security and Compliance awareness § Entra ID (authentication) § Role-based access, data policies
• Automation and orchestration thinking
• Workflow orchestration § Multi-step business processes § Event-driven automation
• Multi-Agent patterns(advanced) § Agent coordinating tasks across systems TCS Employee Benefits Summary: Discretionary Annual Incentive.

Comprehensive Medical Coverage

Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support

Maternal & Parental Leaves.

Ins urance Options

Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth

Commuter Benefits & Certification & Training Reimbursement.

Time Off

Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance

Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Salary Range

$110,000- $120,000 a year </div

Qualifications

BACHELOR OF COMPUTER SCIENCE