IT Support Analyst - Kinaxis

Job description

Skills

Kinaxis RapidResponse (or Maestro), ITIL, Supply Chain Planning processes (Demand, Supply, Inventory, S&OP), Data Integration, SQL , problem-solving and analytical skills Roles : We are seeking an experienced Kinaxis Consultant with deep expertise in Kinaxis RapidResponse (RR) to join our supply chain transformation team. The ideal candidate will have strong domain knowledge in supply chain planning and hands-on experience in implementation, configuration, and optimization of Kinaxis solutions.

Key Responsibilities

• Lead end-to-end Kinaxis RapidResponse implementations , enhancements, and support activities.
• Collaborate with business stakeholders to gather requirements and translate them into Kinaxis solutions and configurations .
• Design and implement Supply Chain Planning solutions including Demand Planning, Supply Planning, Inventory O ptimization, and S&OP.
• Configure and customize Kinaxis data models, control sets, worksheets, dashboards, and reports .
• Develop and maintain data integrations between Kinaxis and external systems (ERP, APS, etc.).
• Perform data validation, testing (UAT), and deployment support .
• Troubleshoot performance issues and provide timely resolution.
• Provide functional and technical leadership to project teams.
• Mentor junior consultants and guide best practices for Kinaxis implementations.
• Ensure adherence to project timelines, quality standards, and client expectations.

Preferred Qualifications

• Kinaxis RapidResponse Certification (preferred).
• Experience in industries such as Manufacturing, Retail, Pharma, or FMCG . <span lang="EN" style="font-family:"Aptos Narrow",sans-serif; mso-fareast-font-fa

Qualifications

BACHELOR OF ENGINEERING