ServiceNow

Job description

Role Overview

We are seeking an experienced ServiceNow Developer/Consultant with 6–10 years of experience in designing, developing, and implementing ServiceNow solutions. The candidate should have strong expertise in the ServiceNow platform, ITSM processes, and integrations.

Key Responsibilities

• Design and develop custom applications and solutions on the ServiceNow platform
• Configure and implement ITSM modules (Incident, Problem, Change, Request, CMDB)
• Develop using ServiceNow scripting (Client Scripts, Business Rules, Script Includes, UI Policies) Customize workflows, forms, and dashboards
• Build and support ServiceNow integrations using REST/SOAP APIs
• Work on Service Portal development and UI customization
• Implement and maintain ServiceNow workflows and Flow Designer
• Perform data imports, transformations, and migrations
• Troubleshoot platform issues and provide production support
• Collaborate with stakeholders to gather and translate requirements
• Maintain proper documentation and coding standards

Required Skills

Strong hands-on experience in: ServiceNow platform development ITSM modules (Incident, Change, Problem, Request)

Expertise in: JavaScript and Glide scripting Business Rules, Client Scripts, Script Includes Experience with: REST/SOAP integrations and APIs Service Portal / UI Builder Knowledge of: CMDB and Asset Management Access control (ACLs), roles, and security

Qualifications

BACHELOR OF ENGINEERING