Process Associate

Job description

Job Summary

The Superannuation Specialist is responsible for managing employee retirement benefit contributions, ensuring compliance with regulatory requirements, maintaining accurate records, and supporting payroll and finance operations related to superannuation funds.

Key Responsibilities

• Manage end-to-end superannuation contribution processing (employer & employee contributions)
• Ensure timely and accurate payment of superannuation to funds
• Reconcile payroll data with superannuation contributions
• Handle superannuation fund reporting and submissions
• Ensure compliance with regulatory frameworks (e.g., ATO, superannuation guarantee laws)
• Respond to employee queries regarding superannuation accounts and contributions
• Coordinate with payroll, finance, and external fund providers
• Review and update processes to ensure efficiency and accuracy
• Manage data audits and ensure proper documentation
• Track contribution deadlines and avoid penalties
• Support system upgrades, testing, and process improvements

Required Skills & Qualifications

Education Bachelor’s degree in Finance, Accounting, HR, or related field Experience 2–5+ years in payroll, superannuation, benefits administration, or finance operations

Technical Skills

• Knowledge of superannuation regulations (e.g., Australian Super Guarantee) Experience with payroll systems (SAP, Workday, ADP, etc.) Strong MS Excel skills (reconciliation, reporting) Understanding of taxation and statutory compliance Soft Skills High attention to detail
• Strong analytical and reconciliation skills Good communication & stakeholder management Problem-solving mindset
• Ability to manage deadlines under pressure

Qualifications

BACHELOR OF COMMERCE