Order To Cash - Team Member

Job description

Role and Skill

Order To Cash

Team Member Experience

• 1 year to 3 years Job Location: Chennai Shift: 24x7 Job Qualification:- Any Finance Graduate CA / ICWA (Inter) / MBA finance / M.Com Responsibilities
• Process and validate customer orders in the system Generate and send invoices accurately and on time Track outstanding invoices and follow up for payments Perform collections through calls and emails

Apply customer payments and reconcile accounts Handle billing queries and resolve disputes Maintain accurate accounts receivable records Support month-end closing and reporting Ensure compliance with policies and SLAs Identify and suggest process improvements.

Skills & Experience

• The Process Associate – O2C is responsible for supporting the end‑to‑end Order‑to‑Cash cycle, ensuring accurate and timely processing of customer orders, invoicing, collections, and cash application.

The role aims to optimize cash flow, maintain high levels of customer satisfaction, and ensure compliance with organizational policies and financial controls. The associate plays a key role in executing transactional activities, resolving customer queries, and supporting process efficiency through adherence to SLAs, quality standards, and continuous improvement initiatives.

Qualifications

BACHELOR OF COMMERCE