Functional Analyst

Job description

Role

Business Functional Analyst Location : Mumbai Exp : 2-6 Yrs Key responsibilities may include: 2 to 6 Years of experience using ERP Ability to Understanding client's business processes and mapping them with ERP functionality Documenting client requirements and coordinating with different internal groups for resolution and Root Cause Analysis.

Required Skills

Handling client queries, tickets and change requests. Understand the issue and take appropriate action analyzing tickets and provide functional solution or discuss and assign it to solution team. Experienced in requirement gathering & estimation. Coordinate with QA & needs to be Proactive in resolving defects. Work in Agile Env. Ability to work efficiently within a fast-paced, deadline-driven environment, prioritize tasks, manage time effectively, and communicate challenges or issues proactively.

Participating in solution CR testing, pre and post go live sanity testing. Providing functional KT to various internal teams. Thanks & Regards, HR TAG </p

Qualifications

BACHELOR OF COMPUTER SCIENCE