Team Lead/Delivery Manager - TA

Job description

Job Title

Delivery Manager

Key Responsibilities

• Recruitment Operations & Strategy Drive end-to-end recruitment delivery, ensuring the timely fulfillment of client or project requirements. Define and execute talent acquisition strategies aligned with business goals. Manage the recruitment lifecycle—from sourcing and screening to offer negotiation and onboarding.
• Team Leadership & Mentorship Lead, motivate, and mentor a team of recruiters and talent acquisition specialists. Conduct performance evaluations, set hiring targets, and identify training needs to upskill the team. Ensure a high-performance culture focused on continuous improvement and operational efficiency.
• Client & Stakeholder Management Partner with key stakeholders to understand workforce requirements and establish clear delivery governance. Maintain strong relationships with hiring managers and clients to ensure high satisfaction, retention, and repeat business. Manage escalations, expectations, and changes in project scope or hiring volumes.
• Metrics & Reporting Track and report on critical recruitment KPIs (e.g., Time-to-Hire, Cost-per-Hire, and Quality of Hire). Use data-driven insights to forecast hiring needs and implement process improvements

Required Qualifications & Skills

Experience: Typically 5+ years of experience in recruitment or staffing operations, with a proven track record of managing a team.

Industry Knowledge

Deep understanding of the specific industry they are recruiting for (e.g., IT, Engineering, Healthcare, or Volume Staffing).

Leadership Skills

Strong aptitude for team motivation, conflict resolution, and performance management.

Communication

Excellent verbal and written communication skills to interact effectively with candidates and clients

Qualifications

BACHELOR OF COMMERCE