AS400 Synon Application support Engineer

Job description

Must Have Technical/Functional Skills

• Strong hands-on experience in: o COBOL, RPG (RPG III / RPG IV), CLLE o DB2/400 (DB2400) o SQL Programming o SYNON / CA 2E o Query/400
• Deep knowledge of AS400 (IBM iSeries) architecture and environment
• Experience in application maintenance and production support
• Strong understanding of:
• Job scheduling, batch processing, job queues
• Spool files, debugging, system logs.
• Experience with Change Management tools (preferred: ALDON)
• Good knowledge of FTP processes and protocols for file transfer
• Strong debugging and performance tuning capabilities in legacy systems

Preferred Skills

• Experience working in RxClaim / PBM (Pharmacy Benefit Management) domain.
• Familiarity with healthcare systems and claims processing
• Exposure to incident/problem management tools (ServiceNow, Remedy, etc.)
• Knowledge of modernization approaches (Mainframe/AS400 to Cloud) is a plus. Roles & Responsibilities AS400 Synon with Production Support experience
• Provide L2/L3 production support for AS400-based applications.
• Perform incident analysis, root cause identification, and resolution.
• Work on bug fixes, minor enhancements, and code deployments
• Monitor batch jobs, interfaces, and system performance.
• Support data corrections and production issue troubleshooting.
• Collaborate with cross-functional teams (business, QA, DevOps)
• Ensure adherence to change management and release processes.
• Handle on-call support and critical production issues
• Maintain documentation, knowledge base, and support runbooks.
• Participate in continuous improvement and system stability initiatives Salary Range: $110,000- $130,000 a year TCS Employee Benefits Summary: Discretionary Annual Incentive.

Comprehensive Medical Coverage

Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support

Maternal & Parental Leaves.

Insurance Options

Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth

Commuter Benefits & Certification & amp; Training Reimbursement.

Time Off

Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance

Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SP1 </div

Qualifications

BACHELOR OF COMPUTER SCIENCE