End-User Solution Architect

Job description

Role

Solution Architect – Service Delivery & End User Computing (Presales)

Exp

8-15 yrs Location: PAN India Job Description:

Key Responsibilities

• Own end-to-end solutioning for RFP/RFI responses, including requirement analysis, solution design, costing, and presentations.
• Develop high-quality proposals and presentations articulating technical architecture, delivery models, and value propositions.
• Conduct proof-of-concept (PoC) and demos for proposed solutions.
• Design EUC and Service Desk architectures, including Virtual Desktop Infrastructure (VDI), collaboration tools, and endpoint management.
• Integrate cloud-first strategies, automation, and AI-driven service desk capabilities for enhanced user experience.
• Interface with CXOs and senior stakeholders during presales discussions to understand business challenges and craft tailored solutions.
• & nbsp; Act as a trusted advisor, ensuring alignment between technical solutions and business objectives.
• Work closely with sales, delivery, pricing, and technology teams to ensure feasibility and competitiveness of solutions.
• Collaborate with internal teams, partners, and vendors for technology integration and effort estimation.
• Stay abreast of industry trends in Digital Workplace, EUC, and Service Desk technologies.
• Incorporate best practices and innovations into solution designs. Required Skills & Expertise

Experience

• 5-15 years in IT Infrastructure Services, with strong exposure to Digital Workplace and EUC solutions.
• Proven track record in presales solutioning, including RFP/RFI responses and proposal creation. <br /

Qualifications

BACHELOR OF COMPUTER APPLICATION, BACHELOR OF COMPUTER SCIENCE, BACHELOR OF ENGINEERING