Process Expert

Job description

Job Title

Operations / Banking Analyst Location: Pune Experience: 1–5 Years Industry: Banking / Financial Services About the Role We are looking for dynamic and detail-oriented professionals to join a leading international bank in Pune. The role involves handling banking operations, ensuring compliance, and delivering high-quality service in a fast-paced global environment.

Key Responsibilities

• Perform day-to-day banking operations (payments, settlements, reconciliations, trade processing, or client servicing)
• Ensure transactions are processed accurately and within defined SLAs
• Monitor and resolve exceptions, discrepancies, and queries promptly
• Collaborate with global teams and internal stakeholders
• Maintain compliance with regulatory, audit, and risk standards Prepare MIS reports and support process improvements
• Participate in process automation and efficiency initiatives
• Ensure adherence to internal policies and operational controls

Required Skills & Qualifications

• Bachelor’s degree in Commerce, Finance, Economics, or related field 1–5 years of experience in banking operations, financial services, or BPO/KPO (banking domain preferred)
• Strong understanding of financial products (payments, trade finance, capital markets, or lending – depending on role) Good analytical and problem-solving skills
• Proficiency in MS Excel and basic reporting tools
• Excellent communication skills (written and verbal)
• Ability to work in shifts (if required) and in a global environment

Qualifications

BACHELOR OF COMMERCE