Technical Lead Integration

Job description

Must Have Technical/Functional Skills Strong experience in EDI Integration Support (ANSI X12, Retail Transactions). Experience supporting API-based integrations and partner onboarding. Expertise in integration lifecycle management including onboarding, testing, deployment validation, and production support. Strong troubleshooting and root-cause analysis skills. Experience working with retail supply chain, order management, inventory, and partner ecosystems.

Excellent stakeholder communication and vendor management skills. Ability to work in a fast-paced production support environment. Roles & Responsibilities L1/L2 support for partner integrations leveraging EDI and API technologies. Monitor, troubleshoot, and resolve integration issues across business partners and third-party vendors. Manage EDI transaction processing, exception handling, and error resolution. Perform order resend processing and ensure successful transaction completion.

Investigate and resolve inventory feed and data synchronization issues. Support third-party partner onboarding, testing, certification, and go-live activities. Manage API credentials, security tokens, and authentication-related issues. Coordinate IP whitelisting and access control requests with internal and external stakeholders. Document integration workflows, support procedures, troubleshooting guides, and operational runbooks.

Work closely with business teams, vendors, and technology teams to ensure seamless support operations. Mentor and train offshore support resources to enhance team capability and service continuity.

TCS Employee Benefits Summary

Discretionary Annual Incentive.

Comprehensive Medical Coverage

Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support

Maternal & Parental Leaves.

Insurance Options

Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth

Commuter Benefits & Certification & Training Reimbursement.

Time Off

Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance

Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-KR3 Salary Range-$100,000-$118,000 a year