Analyst

Job description

Skill

Security Support Analyst

• Experience with technical Voice support with end customer with strong verbal communication.
• Provide L1/L1.5 support for migration from Transmit BindiD to Passkey authentication.
• Troubleshoot passkey enrollment, authentication, device registration, and user access issues using SOPs.
• Investigate device binding, credential synchronization, and cross-device authentication problems.
• Some knowledge of CIAM, MFA, Passkeys, FIDO2/WebAuthn, REST APIs, and Transmit Security is preferred.
• Customer-facing support experience and ability to work in rotational support or on-call schedules. Salary Range - $60,000-$70,000 a year TCS Employee Benefits Summary: Discretionary Annual Incentive.

Comprehensive Medical Coverage

Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support

Maternal & Parental Leaves.

Insurance Options

Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth

Commuter Benefits & Certification & Training Reimbursement.

Time Off

Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance

Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Qualifications

BACHELOR OF COMPUTER SCIENCE