CC&B Functional Analyst

Job description

Must Have Technical/Functional Skills

CC&B Functional Expertise

• Should be having strong hands-on experience in CC&B with good understanding of key areas like:
• Billing & Payments
• Metering & Usage
• Collections
• Rate configuration
• Service agreements
• Customer lifecycle processes

CC&B Business Analyst Skills

• Proven experience in
• CC&B Requirement gathering
• CC&B Process mapping & gap analysis
• Should be able to convert business requirements into functional specifications

CC&B Operational Reporting

• Experience in CC&B reporting and data analysis
• Strong SQL skills for data extraction
• Hands-on with reporting tools such as BI Publisher / OBIEE / Power BI
• Should be able to build Operational reports (billing, payments, collections) and MIS dashboards

CC&B Functional Testing Experience

• Ability to design and execute test cases, test scenarios, and test scripts based on functional requirements
• Experience in SIT and UAT testing, including defect logging, tracking, and coordination with development teams for resolution
• Proficiency in data validation using SQL and validating batch jobs, billing outputs, and CC&B transactions
• Good understanding of utilities domain with strong attention to detail, analytical skills, and exposure to test management tools

Utilities Domain Knowledge

• Understanding of utility business processes including:
• Meter-to-Cash lifecycle

Billing and collections operations Salary Range

• $130,000-$150,000 a year TCS Employee Benefits Summary: Discretionary Annual Incentive.

Comprehensive Medical Coverage

Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support

Maternal & Parental Leaves.

Insurance Options

Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth

Commuter Benefits & Certification & amp; Training Reimbursement.

Time Off

Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance

Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SP1

Qualifications

BACHELOR OF COMPUTER SCIENCE