Transformation Lead

Job description

Role Overview

We are seeking a Business Transformation Team member to drive tactical HR transformation initiatives within our HRO practice. The ideal candidate will combine domain expertise in HR processes , process mining skills , and technology enablement capabilities to identify opportunities for automation, AI adoption, and operational excellence. This role requires close collaboration with technology teams, delivery teams, and client stakeholders to design and implement innovative solutions that enhance efficiency, compliance, and employee experience.

Key Responsibilities

Process Analysis & Transformation Conduct end-to-end HR process studies (Recruitment, Payroll, Employee Data Management, Benefits, etc.). Perform process mining and gap analysis to identify inefficiencies and automation opportunities. Define future-state process models aligned with business objectives and compliance requirements. Use Case Identification & Solution Design Identify high-impact use cases for automation, AI, and digital enablement across HRO processes.

Develop business cases with ROI analysis for proposed transformation initiatives. Collaborate with technology teams to design Agentic AI-driven solutions for HR operations. </ul

Qualifications

BACHELOR OF COMMERCE