Trade Finance Specialist

Job description

TCS BPS Grade

BPO 3/4 Reporting Manager's Role: Client Service Manager

Job Description

• Answer incoming Client calls/emails for general and transaction-specific trade enquiries.
• Tracking of the calls/emails assigned and completion on time.
• Ensuring top notch quality service is provided to the end bank's client
• Daily Reporting of the activities to the Manager Knowledge/Experience: - 2 to 4 years of Trade Finance Client Service both voice/emails with good India Trade product experience.

Should have good knowledge on Advance Payment, BEF, XOS, FIRC, EDPMS & IDPMS Reconciliation, Unaccepted import collection bills, disposal instructions for export proceeds. Languages

English Competencies/Skills

• 1)

Oral Communication

Explains or presents factual information to individuals or groups in a structured, clear, confident and concise way avoiding the use of jargon. Explains the reasoning being what is being said to ensure understanding and acceptance. 2)

Written Communication

Produces clear and concise reports and other written material usually of a detailed and technical nature, which are understandable to those with or without a good knowledge of the subject matter. 3 )

PC Skills

Has the ability to use various basic computer applications e.g., MS Office. 4)

Knowledge

Should possess good knowledge on India Trade Finance products and RBI reguluations 5)

Working Hours

Should be open to flexible shifts Qualifications : Graduation from recognized University

Qualifications

BACHELOR OF COMMERCE