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Tata Consultancy Services · Chennai

Senior Manager AGM

ChennaiManager or leadOperations

Last seen on Tata Consultancy Services’s official careers site on August 1, 2026; it may have closed since.

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Job description

Role

Senior Manager AGM Skill: Finance and Accounting, Experience: 10 years to 15 years Job Location: Chennai Shift: 24x7 Education: Minimum 15 years of regular, full-time education (10 + 2 + 3) Non-technical graduation in finance & accounts CPA, CA, CWA qualification is desirable"

Must Have Skills

  • Strong communication skills – Verbal and written
  • Client/stakeholder management skills
  • Good interpersonal and Team handling skills 4)10-15 years of experience into core Finance & Accounts operations Good-to-Have Skills:
  • Analytical thinking and Result oriented approach
  • Should be a high achiever, with continual career development including hands-on rigorous process improvement experience
  • Capability to work under time pressure in a dynamic environment
  • MS Excel skills with experience in developing simple Macros or MS Access experience in working with Relational Databases (no design experience required) would be an added advantage
  • Prepare various month end reports, assist in monthly/quarterly/ yearly book closure from accounts payables perspective
  • Proactive identification of potential issues in achieving SLA compliance and acting on them to avoid last minute surprises
  • Ability to work effectively in ambiguity, shifting priorities and multiple deadlines
  • Extremely strong people management skills

Job Responsibilities

  • Would be for responsible for supervising the overall team managing daily/recurring AR activities
  • All activities should be handled basis contractual SLAs agreed with the client. Turnaround time (TAT) and Accuracy being key SLAs
  • Ensuring SLA compliance on all deliverables
  • Arranging periodic trainings for staff on changes in accounting policies and procedures as well as customer specific changes
  • Periodic calls and meetings with client to discuss SLA compliance and ongoing plans to improve processes
  • Manage end to end delivery of all accounting processes
  • Ensure that books of accounts are updated on a regular basis
  • Ensure all relevant controls are in place and adherence to SOX compliance
  • Co-ordinate with other functions such as RPA, Quality etc.
  • Cultivate and maintain relations with all levels within BPO Operations to develop and drive Agile business operations
  • Develop strategic relations with customer and identify growth opportunities
  • Work towards team building thereby achieving high levels of productivity and quality output
  • Performing compliance verification/approval and quality review
  • Ability to handle audits (Internal & external)
  • Responsible for process back up creation and resource allocation

Qualifications

BACHELOR OF COMMERCE

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