End User Support

Job description

Must Have Technical/Functional Skills

• In Depth and proven experience of Client Operating systems like Windows 10/11.
• In Depth and proven experience in handling Microsoft 365 apps-based environment
• Excellent Client Level Networking/TCP Troubleshooting (DHCP, DNS, 802.11x), VPN
• Excellent knowledge of PC Hardware, especially Dell models of Latitude/Optiplex/Precision range
• HP Network printers and managed print servers, HP JetAdmin
• L1 support for Audio/Video and meeting room equipment
• Excellent Communication skills Roles & Responsibilities
• In Depth and proven experience of Client Operating systems like Windows 10/11 to MCP certification level
• Excellent Communication skills Generic Managerial Skills, If any Problem solving, time management, technical skills Base Salary Range : $75,000 to $85,000 Per Annum TCS Employee Benefits Summary: Discretionary Annual Incentive.

Comprehensive Medical Coverage

Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support

Maternal & Parental Leaves.

Insurance Options

Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth

Commuter Benefits & Certification & Training Reimbursement.

Time Off

Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance

Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SV2 #LI-KUMARAN

Qualifications

BACHELOR OF COMPUTER SCIENCE