Canada Payroll Processor

Job description

skill - Canada Payroll Processor

Job Requirements

• Experience in payroll processing and payroll operations.
• Knowledge of Canada Payroll processes and payroll lifecycle.
• Strong communication and stakeholder management skills.
• Ability to meet SLA, KPI, and quality targets.
• Experience working in a BPO/shared services environment preferred.
• Working knowledge of Oracle Fusion payroll applications.
• Strong analytical and problem-solving capabilities.

Key Responsibilities

• Process payroll transactions accurately and within agreed timelines.
• Manage daily service delivery and ensure achievement of KPIs and SLAs.
• Coordinate with internal and external stakeholders for payroll queries and issue resolution.
• Prepare and maintain operational and client reports.
• Ensure payroll compliance with established policies and procedures.
• Identify process gaps and drive continuous process improvement initiatives.
• Support audits, reconciliations, and payroll validations as required. Maintain high levels of customer satisfaction through effective communication and service delivery

Qualifications & Skills

Domain: HR / Payroll / Talent / Workforce Administration Soft Skills: Communication, Collaboration, Problem Solving Education: Graduate / Postgraduate Certifications: Relevant payroll or HR cert

Qualifications

BACHELOR OF ARTS, BACHELOR OF BUSINESS ADMINISTRATION, BACHELOR OF BUSINESS MANAGEMENT, BACHELOR OF BUSINESS STUDIES, BACHELOR OF COMMERCE