Sr. Delivery Acceleration AI Engineer

Job description

Must Have Technical/Functional Skills

5+ years of experience in software engineering, AI/ML engineering, or technical consulting in enterprise software environments

• 2+ years of hands-on experience with large language models, prompt engineering, and AI agent development—not just using AI tools, but building production systems on top of them

Demonstrated expertise in prompt engineering techniques

• chain-of-thought reasoning, structured output generation, few-shot/zero-shot patterns, context window management, and systematic prompt evaluation

Strong understanding of professional services delivery operations

• how engagements are scoped, sold, estimated, staffed, and delivered
• Experience with API design, system integration, and building data pipelines that connect AI outputs to enterprise workflows
• Proficiency in Python, JavaScript/TypeScript, or similar languages used in AI agent development and automation
• Understanding of ServiceNow platform architecture, data models, and configuration patterns
• Excellent communication skills—ability to translate technical AI capabilities into business impact for non-technical stakeholders
• Experience working in agile, sprint-based environments with measurable delivery outcomes Salary Range: $64,000 - $140,000 a year #LI-CM2