AI Delivery Platform Administrator

Job description

Must Have Technical/Functional Skills

• 3+ years in SaaS platform administration, enterprise tool management, IT service management, or a related enablement role
• Technical proficiency with AI/LLM platforms, document automation tools, SSO/SCIM provisioning, and API integrations
• Understanding of professional services delivery methodology, engagement lifecycle, and how consultants use tools in their daily work—or equivalent consulting/professional services background
• Strong troubleshooting skills with the ability to triage technical issues and coordinate across engineering, vendor, and business teams

Experience building and delivering enablement programs

• user guides, training decks, video walkthroughs, and self-service documentation
• Ability to communicate across regions, time zones, and seniority levels—translating technical platform concepts for non-technical audiences
• Data-driven approach to measuring adoption and demonstrating business value Salary Range: $64,000 - $140,000 a year #LI-CM2