Scrum Master for Oracle CPQ

Job description

Must Have Technical/Functional Skills Agile Framework Expertise

• Strong hands on experience with Scrum (primary) and working knowledge of SAFe / Kanban
• End to end facilitation of: o Sprint Planning o Daily Standups o Sprint Reviews o Retrospectives o Backlog Grooming
• Story point estimation techniques (Planning Poker, T shirt sizing)
• Velocity tracking, burndown/burn up charts
• Handling dependencies across CPQ + CRM + ERP teams

Agile Metrics & Tools

• Jira / Azure DevOps for: o Backlog management o Sprint tracking o Release planning

Measuring

• o Sprint predictability o Cycle time o Team velocity

Roles & Responsibilities

• Agile & Scrum Facilitation
• Serve as the Scrum Master for one or more Oracle Cloud CPQ Agile teams

Facilitate all Scrum ceremonies, including

• o Sprint Planning o Daily Stand ups o Backlog Refinement o Sprint Reviews / Demos o Retrospectives
• Ensure adherence to Scrum principles and Agile best practices
• Coach teams on self organization, accountability, and continuous improvement
• Shield teams from external disruptions and unplanned work ________________________________________
• Oracle Cloud CPQ Delivery Enablement
• Enable Agile delivery across Oracle Cloud CPQ modules, including: o Product Configuration o Pricing and Discounting Logic o Approval Workflows o Quote Documents (Document Designer) o Commerce Processes
• Demonstrate strong understanding of Lead to Quote (L2Q) and Quote to Cash (Q2C) business flows
• Support incremental and risk aware CPQ delivery aligned to business priorities ________________________________________
• Backlog & User Story Management
• Partner with Product Owners to maintain a prioritized, well refined CPQ backlog

Validate CPQ user stories and ensure

• o Clear business objectives o Well defined acceptance criteria o Integration and regression impact consideration
• Facilitate story estimation for CPQ configuration, pricing, and approvals
• Identify risks associated with poorly defined or underscoped CPQ requirements ________________________________________
• Dependency & Integration Management

Identify, manage, and track dependencies across

• o Oracle CPQ o CRM platforms (Oracle Sales Cloud / Salesforce) o Oracle ERP Cloud (Order Management, AR, Pricing) o Middleware and integrations (OIC, MuleSoft, Boomi)
• Coordinate with other Scrum Masters, Release Managers, and integration teams
• Proactively address cross team and cross system constraints impacting delivery ________________________________________
• Impediment, Risk & Issue Management
• Identify and remove impediments impacting CPQ delivery, including: o Configuration complexity o Pricing and approval bottlenecks o Environment availability issues
• Maintain transparency on delivery risks and mitigation plans
• Escalate issues with clear impact assessment and recommended actions ________________________________________
• Quality, UAT & Release Support
• Enforce Definition of Done (DoD) and quality standards for CPQ deliverables
• Support UAT planning and coordination with business stakeholders
• Ensure adequate regression testing coverage for CPQ pricing and configuration changes
• Assist with controlled CPQ releases, hotfix management, and production defect triage
• Ensure compliance with pricing governance, audit, and approval controls ________________________________________
• Metrics, Reporting & Governance

Track Agile delivery metrics, including

• o Velocity o Sprint predictability o Defect trends o Carry over analysis
• Use metrics to drive continuous improvement and informed decision making
• Provide clear and concise status reporting to leadership, business, and program management ________________________________________
• Stakeholder Management & Communication
• Act as a liaison between technical CPQ teams and business stakeholders
• Facilitate alignment across Sales Operations, Pricing, Finance, and IT
• Ensure sprint reviews and demos focus on business value and outcomes
• Support change management and business readiness activities ________________________________________ Required

Skills & Qualifications

Agile & Delivery Skills

• Certified ScrumMaster (CSM), SAFe Scrum Master (SSM), or equivalent preferred
• Strong hands on experience with Scrum and Agile delivery
• Proficiency with Agile tools such as Jira or Azure DevOps Oracle CPQ & Domain Knowledge
• Hands on experience supporting Oracle Cloud CPQ implementations
• Strong understanding of Quote to Cash (Q2C) processes
• Working knowledge of CPQ configuration, pricing, approvals, and integrations
• High level awareness of BML, BMQL, and CPQ data structures (non developer)

Professional Skills

• Strong facilitation, communication, and stakeholder management skills
• Ability to balance business urgency with technical and compliance risks
• Experience working in cross functional, globally distributed teams ________________________________________ Preferred Qualifications
• Experience in large scale Oracle Cloud ERP or CRM programs
• Prior experience in Sales Operations, Pricing Governance, or Revenue Operations landscapes
• Exposure to SAFe or scaled Agile frameworks ________________________________________ Success Measures
• Predictable sprint delivery with minimal carry over
• Reduced CPQ production defects and rework
• High stakeholder satisfaction with Agile delivery cadence
• Improved Agile maturity across CPQ teams
• Generic Managerial Skills, If any

Project Manager

• Manage scope, timeline, and delivery
• Coordinate stakeholders and teams
• Drive go live and project milestones Base Salary Range : $100,000 to $120,000 Per Annum TCS Employee Benefits Summary: Discretionary Annual Incentive.

Comprehensive Medical Coverage

Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support

Maternal & Parental Leaves.

Insurance Options

Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth

Co

Qualifications

BACHELOR OF COMPUTER SCIENCE