TCs is hiring for New Relic AI Ops Specialist

Job description

• Ensure high-quality telemetry data collection with minimal noise
• Configure intelligent alerting using baselines and anomaly detection and Reduce alert fatigue through alert tuning and deduplication strategies
• Implement event correlation to group related incidents Use AIOps features to identify patterns and predict failures and Continuously improve signal-to-noise ratio in monitoring systems
• Investigate production incidents using logs, metrics, and traces
• Perform root cause analysis (RCA) and document findings
• Collaborate with application teams to resolve critical issues Improve MTTR (Mean Time to Resolution) through better observability and maintain incident response runbooks
• Work with containerized environments (Docker, Kubernetes)
• Ensure observability coverage for APIs
• Apply basic ML/statistical techniques for anomaly detection and Query and analyze telemetry data using SQL-like languages (e.g., NRQL)
• Identify trends and capacity issues using time-series analysis
• Provide insights and recommendations to improve system reliability
• Maintain data retention and governance policies

Qualifications

BACHELOR OF ENGINEERING