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Tata Consultancy Services · Melbourne

Senior ServiceNow Solution Developer

MelbourneSenior individual contributorSoftware Engineering

Last seen on Tata Consultancy Services’s official careers site on August 1, 2026; it may have closed since.

Apply on Tata Consultancy Services’s careers site →

Job description

Key Responsibilities

ServiceNow Platform Development

  • Design and develop ServiceNow applications, catalog items, workflows and portal capabilities.
  • Build and maintain Service Portal, Employee Center, Service Catalog, ITSM and custom applications.
  • Develop reusable platform components and standards.
  • Deliver secure, scalable and supportable solutions.

Front-End & User Experience

  • Design intuitive self-service experiences.
  • Create modern portal interfaces and service request journeys.
  • Improve usability and adoption through thoughtful UX design.
  • Build responsive forms, widgets and guided experiences.

Integration & Automation Architecture

  • Design and implement integrations between ServiceNow and REST APIs, CyberArk, Jira, CMDB, SharePoint, identity systems and automation platforms.
  • Build orchestration workflows and event-driven integrations.
  • Develop API standards and integration patterns.
  • Create scalable automation solutions that reduce manual effort.

Solution Architecture

  • Produce high-level and detailed solution designs.
  • Ensure solutions align with enterprise architecture.
  • Define reusable automation and workflow patterns. <span style="fo

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