JASM_HR_Employee Relations Section Manager (7561)

Job description

Job Responsibilities “Employee Relations Manager”

・A highly engaged, informed, and cohesive workforce is a critical competitive advantage. This role will centralize and professionalize these critical functions, ensuring consistent messaging, effective issue resolution, and a stronger, more resilient organisational culture.

Proactive Employee Relations

• ・Serve as a neutral and trusted resource for employees and management on workplace issues, harassment, and concerns. ・Conduct investigations into employee complaints, grievances, and policy violations, ensuring fair and consistent application of policies. ・Advise management on employee relations best practices, legal compliance, and fostering a positive work environment.

Strategic Internal Communications

• ・Develop and execute an organisation-wide internal communications strategy aligned with business objectives. ・Manage various communication channels (intranet, town halls, email) to ensure consistent, timely, and relevant dissemination of information.

Culture

• ・Collaborate with relevant function to promote company culture and values ・Help foster a sense of community and connection among employees.

Job Qualifications

Experience: ・Minimum of 7 years experience in Employee Relations with at least 3 years in a managerial role ・Have worked with the Multi-national environment. ・Experience in Employees Relations Manager Skills & Competencies : ・Strategic Thinking & Business Acumen: Ability to understand the broader business context, anticipate organizational needs, and align function strategies directly with business objectives. ・Interpersonal Influence & Stakeholder Management: Proven ability to build strong, credible relationships with senior leadership, HR partners, and employees at all levels.

Must be able to influence without direct authority, gain consensus, and effectively manage diverse stakeholder expectations and concerns. ・Conflict Resolution, Mediation & Coaching: Expert-level skills in navigating sensitive and complex employee relations issues, including conducting thorough investigations, facilitating difficult conversations, mediating disputes, and providing effective coaching to managers on employee performance and conduct. ・Analytical Acumen & Data-Driven Decision Making: Ability to analyze HR metrics to identify trends, measure effectiveness, and inform strategic adjustments. ・Legal Acumen & Ethical Judgment: In-depth understanding of Japan employment law, HR policies, and compliance requirements.. ・Language Ability: Business level in both Japanese and English.

Mandarin Chinese is a plus (Scope of Change) ・ Reassignment may occur to all tasks as defined by the company. Working Conditions

Location

• (Immediately after hiring) 4106-1 Haramizu, Kikuyou-machi, Kikuchi-gun, Kumamoto, 869-1102 (Scope of Change) Location determined by the Company

Working Hours

• 8:30～17:30

Holidays/Vacations

• Saturdays, Sundays & Public Holidays / GW vacation, Year-end and New Year vacations
• Follows the vacation regulations according to the company calendar

Welfare

• Health insurance, Employee pension, Employment insurance, Industrial accident compensation insurance

Benefit

• Meal subsidies, Commuting allowance (Actual expenses: maximum 50,000 yen/month), Global Employee Stock Purchase Plan (ESPP), Retirement allowance plan, Pension plan

Relocation support available

• It is provided for a smooth transition to a new life in Kumamoto, including relocation allowance, rent subsidies, moving expenses, initial costs, and transportation costs for relocation. (Conditions: eligibility criteria and support period)

Selection Process

• Search Jobs and Apply → Resume Screening → Aptitude Test → Interviews (Multiple Rounds) → Final Interview → Job offer → Onboarding