Sr. Manager, Private Cloud Operations

Job description

This is a hybrid position requiring an on-site presence 3 to 4 days per week. Please note that the number of days on-site can increase based on business needs.

Job Summary

Private Cloud Operations (PCO) is responsible for the design and operations of Sysco’s Data Center and Operating Sites (OpSite) compute/storage/backup worldwide in support of the company’s strategic and resilient backbone. We are seeking an experienced and forward-thinking Senior Manager Private Cloud division. As the Senior Manager of Private Cloud, you will lead teams responsible for delivering services in a private cloud data center environment.

This will also include guiding the M&A/Integration teams during the discovery phase activities. This includes overseeing Edge Compute, Nutanix & wmWare, DC Compute, DC Networking (SAN/Management/LAN), DC Storage (EMC), and Backup (CyberVault). To be successful this person is expected to have strong planning and project management experience and will be executing multiple, complex projects in a variety of areas within your domain and geographically as well.

If you thrive in a dynamic environment and possess strong leadership skills, we invite you to join our innovative team shaping the future of private cloud services.

Duties and Responsibilities

Lead and manage teams responsible for Edge Compute, Nutanix, DC Compute, DC Storage, and Backup services. Foster a collaborative and high-performing team culture. Manage, train, and delegate to promote high-performing teams. Oversee the delivery of services within a private cloud data center. Ensure efficient and effective operations of Edge Compute, Nutanix, DC Compute, DC Storage, and Backup services. Utilize project management experience by overseeing the delivery of private cloud services globally, ensuring high redundancy, DR standards, and effective utilization.

Provide technical leadership for teams that are experts in Nutanix & vmWare, DC Compute, DC Storage (SAN/NAS), Backup (Cybervault), Cisco networking and fiber channel. Stay abreast of industry trends and advancements in private cloud technologies. Develop and execute strategic plans for Private Cloud services, aligning with organizational goals and identifying the correct mix of technologies to provide excellent cost-effective services.

Drive initiatives for continuous improvement and efficiency in service delivery. Collaborate with clients to understand their needs and expectations. Ensure high levels of client satisfaction through the effective delivery of private cloud services.

Education

Required: Bachelor's degree with an IT, Management or Engineering focus Education Preferred: Bachelor’s degree in computer information systems with a focus on management, and business operations.

Experience

Required: 7-10 years Experience Preferred: Proven experience in leading IT-based teams responsible for Server, backup, and/or storage delivery in private cloud environments. Strong understanding of Server, storage, network and compute technologies in a collocated or private cloud environment. Previous experience in strategic planning and execution of private cloud initiatives.

Technical Skills and Abilities

5+ years of team and people management experience. 5+ years of experience in the Data Center design, operations, and hardware lifecycle management. Excellent vendor management and engagement expertise. 3+ years Data center management, monitoring, metrics, and dashboards Advanced knowledge in IT infrastructure operations, configurations, tools, and service processes used within DC operations. Advanced experience in Configuration Management over IT assets and components by maintaining information about the configuration items, including hardware documentation and data center facilities.

Experience of managing cross-functional relationships with internal and external stakeholders and partners as part of daily responsibility. Maintain Documentation & Flow Process. Experience in a diverse DC environments (> 10 sites). Possess a high degree of professionalism, customer service, and dependable. Ability to apply a comprehensive and in-depth knowledge of technical concepts, practices, and procedures. Solid written and verbal communication.

Intermediate to Advanced Excel skills. Must present exceptional leadership, problem solving, decision making, and time management skills. Ability to work in a remote capacity. Ability to work in a team environment.

Physical Demands

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.

Travel Requirements

Regular Work Environment: Fast paced team environment with a high level of communication.